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Terms of Service 

Last updated: August 26, 2026

Please read these Terms of Service carefully before using shop.nutritionw.com, our online store. This store is operated by Nutrition World, a limited liability company formed in Tennessee, United States, referred to here as "we," "us," or "our."

By accessing this store, browsing it, or placing an order, you agree to these Terms. If you do not agree with any part of them, please do not use this store.

These Terms apply to shop.nutritionw.com. Our main website at nutritionw.com is governed by its own separate terms.

Eligibility

You must be at least 18 years old to create an account or place an order on this store. By placing an order, you confirm that you meet this requirement and that the information you provide is accurate and complete.

Your Account

If you create an account, you are responsible for keeping your login credentials confidential and for all activity that happens under your account. Let us know right away if you believe your account has been accessed without your permission.

We may suspend or close an account at our discretion, including for violations of these Terms or for activity we reasonably believe to be fraudulent.

Products and Product Information

We work to describe our products accurately, including images, descriptions, ingredients, and label information. That said, product formulations, packaging, and labels change from time to time, and manufacturers do not always notify retailers in advance.

Always read the label on the product you receive before using it. The label on the physical product is the authoritative source, not the product page. This matters especially if you have allergies or are avoiding a specific ingredient.

Product availability is not guaranteed. We may discontinue or limit the quantity of any product at any time.

Health and Medical Notice

The products sold in this store are dietary supplements, foods, and related wellness products. They are not intended to diagnose, treat, cure, or prevent any disease. Statements about these products have not been evaluated by the U.S. Food and Drug Administration.

Individual results vary. Consult a qualified healthcare professional before starting any new supplement, particularly if you are pregnant or nursing, taking medication, managing a health condition, or preparing for surgery.

Nothing in this store, including product descriptions, blog content, or communication from our staff, is medical advice and none of it creates a provider and patient relationship. Please see our full Disclaimer for more.

Orders and Order Acceptance

Your order is an offer to buy. We accept your order when we send you a shipping confirmation, not when you receive an order confirmation email and not when your payment method is authorized.

We reserve the right to refuse, limit, or cancel any order, in whole or in part, at any time before shipment. Reasons we might do that include:

The product is out of stock or was discontinued.

We identify an error in the price or the product description.

We suspect fraudulent or unauthorized activity.

The order appears to be for resale rather than personal use.

The quantity ordered exceeds limits we have set on a product.

If we cancel an order after you have been charged, we will refund you in full.

Pricing and Errors

Prices are shown in U.S. dollars and do not include sales tax, which is calculated at checkout based on your shipping address as required by law. Shipping charges are shown separately at checkout.

We work hard to keep pricing accurate, but errors happen. If a product is listed at an incorrect price, we reserve the right to cancel the order and refund you in full, even if the order has already been confirmed. We will contact you before doing so.

Prices are subject to change without notice. Promotional pricing applies only during the stated promotional period.

Payment

Payments are processed by third party payment providers. We do not store your full payment card information. Your use of those services is subject to their own terms and privacy practices.

By submitting payment information, you confirm that you are authorized to use the payment method you have selected.

Cancellations

You may request cancellation of an order before it ships by contacting us at info@nutritionw.com or 423.892.4085 during our customer service hours, Monday through Friday, 9am to 5pm Eastern. We will do our best to catch it, but orders often move to fulfillment quickly. If your order has already shipped, please follow our Return Policy instead.

Returns and Refunds

Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference. Where these Terms and the Return Policy differ on returns, the Return Policy controls.

Shipping

Shipping is governed by our Shipping Policy, which is incorporated into these Terms by reference.

Promotions, Discounts, and Gift Cards

Discount codes and promotions may not be combined unless we say so, and may be limited in quantity, time, or eligibility. We reserve the right to end a promotion early or to void a discount that was obtained through error, duplication, or fraud.

Gift cards do not expire, are not redeemable for cash except where required by law, and are not refundable.

Reviews and Submitted Content

If you post a review or submit other content to this store, you grant us a nonexclusive, royalty free, perpetual right to use, display, and reproduce it in connection with our business, including in marketing.

You agree that anything you submit is your own honest experience and does not violate anyone else's rights. If you received free product, a discount, compensation, or any other incentive in connection with a review, you must disclose that clearly within the review itself. We may edit reviews for length, spelling, or grammar, and we may remove content that is off topic, abusive, or makes health claims we cannot substantiate.

Acceptable Use

You agree not to:

Use this store for any unlawful purpose, or in violation of any applicable law or regulation.

Impersonate Nutrition World, our staff, or any other person.

Attempt to gain unauthorized access to the store, our systems, or another user's account.

Use bots, scrapers, or automated tools to access, copy, or monitor the store.

Interfere with the operation or security of the store, including by introducing malicious code.

Purchase products for resale without our written permission.

Send unsolicited advertising or promotional material through the store.

Intellectual Property

The content on this store, including the Nutrition World name, logo, text, images, graphics, and design, is owned by Nutrition World or our licensors and is protected by intellectual property law. Product names, brand logos, and product images belong to their respective manufacturers.

You may view and print pages from this store for your own personal, noncommercial use. You may not otherwise reproduce, distribute, or create derivative works from our content without written permission.

If you believe content on this store infringes your intellectual property rights, contact us at info@nutritionw.com with a description of the work, the location of the material on our store, your contact information, and a statement that you believe in good faith that the use is not authorized.

Third Party Links

This store may link to websites we do not control, including manufacturer sites and our main website. We are not responsible for the content, products, or practices of those sites.

Disclaimer of Warranties

THE PRODUCTS AND CONTENT ON THIS STORE ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT.

WE DO NOT WARRANT THAT THIS STORE WILL BE UNINTERRUPTED, SECURE, OR ERROR FREE, OR THAT ANY PRODUCT WILL PRODUCE A PARTICULAR RESULT.

Nothing in this section limits any warranty offered by a product's manufacturer, or any right you have under applicable consumer protection law that cannot be waived.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NUTRITION WORLD WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THIS STORE OR ANY PRODUCT PURCHASED THROUGH IT.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS STORE OR A PRODUCT PURCHASED THROUGH IT WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so parts of this section may not apply to you.

Indemnification

You agree to indemnify and hold harmless Nutrition World and its owners, employees, and agents from any claim or demand, including reasonable attorney fees, arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of laws provisions.

Any dispute arising out of or relating to these Terms or your use of this store will be brought exclusively in a court of competent jurisdiction located in Hamilton County, Tennessee, and you consent to the jurisdiction of those courts.

YOU AND NUTRITION WORLD EACH AGREE TO BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions stay in effect.

Changes to These Terms

We may update these Terms at any time. The updated version will be posted here with a new "last updated" date. Changes apply to orders placed after the update. Your continued use of the store means you accept the current version.

Contact

Nutrition World

6201 Lee Hwy

Chattanooga, TN 37421

info@nutritionw.com

423.892.4085

Monday through Friday, 9am to 5pm Eastern