Description
You’ve probably seen all kinds of fish oils out there. They all offer two key omega-3s: EPA and DHA. What they don’t offer is transparency about how the oil is sourced. But we do. We source our fish oil from Alaskan Pollock that have been freshly caught for human consumption in fisheries with a proven record of sustainable management (think minimal bycatch and no bottom trawling).
Those fish then go to a family-owned and -operated refinery in the USA. Our fish oil is traceable back to the specific fishery it came from, so you can be assured that it meets strict standards for sustainability, including its impact on wild fish populations and their ecosystems. True Grace Omega-3 Fish Oil is crafted with intention. Our fish oil is carefully sourced and selected, providing high concentration, optimal absorption, and utilization of the key nutrients EPA and DHA.
With True Grace, you can be confident in the product you’re taking. This is true transparency.
Shipping & returns
We want you to be confident in every purchase. If you are not satisfied with a product, we will work with you to find a fair solution.
Returns and Refunds
Unopened Products
- May be returned within 30 days of purchase for a full refund.
- Product must be in resalable condition.
- Original receipt or proof of purchase required.
Opened Products
- May be returned within 30 days if the product did not meet expectations.
- Refunds for opened products are limited to one return per product, per customer, within a 12-month period.
- Products that are substantially consumed (for example, more than 50% used) may not qualify for a refund.
Damaged or Incorrect Orders
If an item arrives damaged or you receive the wrong product:
- Contact us within 7 days of delivery.
- We will replace the item or issue a full refund, including shipping charges when appropriate.
Non-Returnable Items
The following items are not eligible for return:
- Clearance or closeout merchandise.
- Expired products due to customer storage.
- Gift cards.
- Products intentionally damaged or altered.
- Special-order items.
Shipping Charges
- Original shipping charges are non-refundable except when the error was ours.
- Customers are responsible for return shipping costs unless the product was damaged, defective, or shipped incorrectly.
Abuse Prevention
Nutrition World reserves the right to limit or refuse returns when there is evidence of excessive return activity, misuse of the policy, fraudulent behavior, or repeated returns of similar products.
How to Request a Return
Contact our customer service team with:
- Order number
- Product name
- Reason for return
Most requests will be reviewed within 2 business days.
DISCLAIMER
While we work to ensure that product information is correct, on occasion manufacturers may alter their ingredient lists. Actual product packaging and materials may contain more and/or different information than that shown on our Web site. We recommend that you do not solely rely on the information presented and that you always read labels, warnings, and directions before using or consuming a product. For additional information about a product, please contact the manufacturer. Content on this site is for reference purposes and is not intended to substitute for advice given by a physician, pharmacist, or other licensed health-care professional. You should not use this information as self-diagnosis or for treating a health problem or disease. Contact your health-care provider immediately if you suspect that you have a medical problem. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease or health condition. Nutrition World assumes no liability for inaccuracies or misstatements about products.Any items offered by Nutrition World are not intended to diagnose, treat, cure, or prevent any disease. Seek additional advice from a qualified health care provider.